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Question en attente de réponse

I want to cancel my free trial but cannot do it on the website

I subscribed to the service while I was on France for a few weeks, but now that I'm away traveling I need to cancel my account but cannot.

The website allows me to login but I can't access my account — always gives me an error.

Please cancel my account.

Emanuel

EMANUEL F.
EMANUEL F.

EMANUEL F.

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Réponses

Hello Emanuel,

I advise you to contact our customer service by instant messaging. It is free wherever you are. 

http://espaceclientcanal.canal-plus.com/contacts/pid917-assistance-canalplay.html

A customer advisor will have access to your informations and will be able to help you.

Kind regards,