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Question en attente de réponse

Hi, I accidentally signed up for a Canalplay account while in Europe. Please cancel this account.

Please cancel this account and refund my payments for the past months. I have not used the service and could not find a way to cancel.

Thank you!

Shinghi D.
Shinghi D.

Shinghi D.

Niveau
0
2 / 100
points

Réponses

Olivier B.
Olivier B.

Olivier B.

Niveau
3
2542 / 5000
points
Equipe

Greetings,

As you subscribed on our website www.canalplay.com, here are the steps you will have to follow in order to cancel your account:

- Log in with your usual ID

- Click on the the top right button representing characters / animals in a black circle

- Click on the button « Mon compte » (my account)

- Go to section Mon compte / Modifier mon abonnement / Modifier ma formule et mes options / untick CANALPLAY.

We hope we were able to answer all of your questions.

Regards,

The Canalplay Team